Do I have to switch registration systems?
No. Keep whatever families already use to sign up and pay, and every new sign-up comes into your portal on its own. Jackrabbit, Sawyer, Amilia, Enrollsy, ActivityHero, HubSpot, Google Forms, Jotform, Wix, Squarespace and Google Sheets connect automatically (we set it up with you, usually in 10 minutes). Systems with no automatic option, like iClassPro, take a 3-minute upload when sign-ups open. No system at all? You get your own sign-up page with your logo and class times, free. Huddle Horizon runs the operations side: schedules, staff, payroll, retention and growth.
What does the setup fee cover?
Everything to get you live: your own private, secure portal hosted by us, your branding and wording, importing your schools, coaches, holidays and rosters, creating every login, and training for your managers. It's based on your team size: $500 covers up to 15 coaches and 2 managers, then $15 per extra coach ($10 each over 100) and $50 per extra manager. Most companies are live in about a week.
Can I see it with our own name and colors?
Yes. Open the live demo and choose Set up a new company. Add your name, logo, colors and the words you use, and the whole portal switches to your brand in about two minutes.
Who owns our data?
You do. Your portal gets its own private database, kept separate from every other company, with daily backups. You can export your lists to spreadsheets anytime, and if you ever leave, we send you a full copy of your data.
Will it work for our kind of business?
If you run classes or sessions with part-time staff at more than one place, yes: after-school clubs, summer camps, swim and dance studios, martial arts, sports leagues, music schools and tutoring centers. You choose what things are called (Coach, Instructor or Counselor; School, Studio, Camp or Field; Session, Term, Season or Week), your session length, class sizes, pay rules and checklists.
Do coaches need to download an app?
No app store. Coaches open your portal link on their phone and tap "Add to Home Screen". It installs with your name and icon and works like an app.
Is it safe for student information?
Every company gets its own private database with row-level security. Coaches only see the rosters for schools they teach at, and never pay rates or other people's details. Your portal has its own private database, separate from every other company, with daily backups.
What if we cancel?
Portal plans can be cancelled anytime with 30 days' notice. Your access ends at the end of the billing period, and we send you a full export of your data so nothing is lost.
How is the monthly price counted?
Managers are always unlimited. $199 a month includes up to 5 coaches. Each extra coach is $10 a month, and the price per coach drops as you grow: $8 from coach 31, $6 from coach 76 and $4 from coach 151. You only pay for coaches who were on the schedule in the past 30 days, so summer breaks cost less. Coaches are counted automatically, so your bill is always right.
What happens to our bill when we hire or lose coaches?
Nothing to do on your side. Every morning we count the coaches who taught in the past 30 days, and your next monthly bill uses that number. Hire for fall and it goes up; slow summer and it goes down on its own. Your portal shows the exact count and price under Settings → Your plan, and you can update your card or download invoices there anytime.
Can we just get our website refreshed?
Yes. A website refresh is $750, one time, with no monthly fee. We redesign the site you have and publish it on your domain. The finished site is yours. You can add the portal any time.