Privacy Policy

This Privacy Policy describes how PiTransform LLC ("we," "the Company") collects, uses, shares, and protects the personal and usage information obtained from users ("you") when you access or use Huddle Horizon. By using the application, you agree to the practices described in this policy.

1. Information We Collect

1.1. Information Provided by the User

• Registration Data: During the registration process, we request personal information such as your name, email address, and other necessary details to create an account.

• Preferences and Settings: Clients may provide personalized instructions for the artificial intelligence models, as well as configure parameters for huddles.

1.2. Information Generated by Use

• Huddle Interaction Data: Data generated during interactions in huddles is collected, including messages, audio, video, and any other communications made through the application.

• Usage Records and Consumption: Data regarding the frequency and duration of sessions, interactions during huddles, and the consumption of credits associated with the huddles are recorded.

• Technical Information: Data from your device, IP address, browser type, operating system, and other technical information automatically collected to ensure the proper functioning and security of the application.

1.3. Data Collected through AI Models

• Interactions with AI Models: The application uses artificial intelligence models (provided by a third party) to generate responses and recommendations during huddles. The data generated during these interactions may be collected and analyzed in an aggregated and anonymized form to improve our services and to generate AI-powered analyzes.

2. Use of Information

We use the information collected for the following purposes:

• Providing and Improving the Application: Managing user accounts, personalizing experiences, and optimizing the performance and security of the application.

• Huddle and Consumption Management: Administering and billing the use of huddles, as well as monitoring and analyzing the usage generated.

• Service Analysis and Improvement: Using interaction data (in an aggregated and anonymized form) to generate AI-powered analyzes and evaluate service quality.

• Personalization of AI Instructions: Allowing Clients to configure and customize the instructions sent to the AI models, tailoring interactions to their needs.

• Legal Compliance and Dispute Resolution: Retaining records that may be necessary to comply with legal obligations or for dispute resolution.

3. Sharing and Disclosure of Information

We do not sell or rent your personal information to third parties. However, we may share it under the following circumstances:

• With Service Providers: With third parties who assist us in operating the application (e.g., analytics, hosting, and data processing services). These providers are required to use the information only for the purposes specified and to keep it secure.

• With the AI Models Provider: The application integrates artificial intelligence models provided by a third party. This provider guarantees in its terms that the data generated during interactions will not be used to train its models. The information shared is limited to what is necessary for the operation and optimization of the AI functionalities.

• Legal Requirements: In the event of a request by competent authorities or to protect our rights, property, or safety, we may disclose the necessary information.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred as part of the process, ensuring the continued protection of data.

4. Data Retention and Security

• Retention: We retain your personal data while your account is active or as necessary to fulfill legal obligations, resolve disputes, and enforce our agreements.

• Security: We implement technical and organizational security measures in accordance with industry standards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. User Rights

You have certain rights regarding your personal information, which may include:

• Access and Rectification: Requesting access to your personal data and correcting any inaccurate or incomplete information.

• Deletion: Requesting the deletion of your data, subject to legal limitations and contractual obligations.

• Objection and Restriction: Requesting the restriction of processing or objecting to certain uses of your data.

• Portability: In certain circumstances, requesting the transfer of your data to another provider.

To exercise these rights, please contact us using the contact information provided at the end of this policy.

6. International Data Transfers

While we primarily operate in the United States (Virginia), it is possible that your information will be transferred and stored on servers located outside your country of residence. We will take appropriate measures to ensure a level of protection equivalent to that of your jurisdiction.

7. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Changes will be effective immediately upon posting on the application. We recommend that users periodically review this policy to stay informed about how we protect your information.

8. Contact

If you have any questions or concerns regarding this Privacy Policy, or if you wish to exercise your rights, please contact us at support@huddlehorizon.com.

PiTransform LLC is based in Richmond, Virginia, United States.

1108 East Main Street

Suite 906 #1005 Richmond, VA 23219 United States

www.pitransform.com